I can't reset my nursery account password
If you are unsuccessful in changing your password through the forgotten password link, this may be for a number of reasons:
- There may be no account associated with email address. Try entering another email addresses you might have used to sign up.
- Old email address. To open the password reset link you will need access to the email address you used when you set up your MyEd account
- Didn’t get password reset email? Check your spam/junk folders, or any other filtered folders. If you don’t have access to your email address, see above “Old email address?”.
- Invalid password reset link. Reset your password again, but this time open the emailed link in a private or incognito browser.
If none of the above work please contact us and we will assist you to get back in to your account.